The Italian Competition Authority
(AGCM) said Wednesday that it has fined Meta Platforms Ireland
Ltd. and its parent company Meta Platforms Inc. 3.5 million
euros for unfair commercial practices regarding the creation and
management of Facebook and Instagram social network accounts.
It said that, in the registration process to Instagram, users
were not given clear information about the collection and use of
their data for commercial purposes.
In addition, it said that, when Facebook and Instagram accounts
were suspended, no useful communication was provided for
possible complaints.
"We disagree with the decision taken by Agcm and are evaluating
what possible actions to take," a Meta spokesperson said in a
statement.
"We have already made changes for Italian users that address the
issues raised by the Agcm since August 2023.
"We have made it even clearer how we use data to show
personalized ads on Instagram and provided users with additional
information and options to appeal if their account is
suspended."
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