Italy lags behind many European Union
countries in the digitalization of relations between public
administrations, citizens and businesses, according to a report
on Italian bureaucracy drafted by artisans association
Confartigianato, based on Eurostat and Eurobarometer data,
published on Tuesday.
"Only 41.3% of Italians interact with public institutions
through the internet, compared to a European Union average of
54.3%", the report said.
Italy also "ranks in 23rd place in the EU for the digital public
services offered to businesses", the study noted, stressing that
"we are still far from European innovation standards"..
The report highlighted that "53% of local institutions -
regions and autonomous provinces, provinces, metropolitan
cities, municipalities, local health agencies ASL and hospitals
- have a website that is exclusively informative and not enabled
to interact with users and just 30% enable online payments on
their websites.
"This last percentage sinks to 13% in the South",
Confartigianato said.
On average, "only 23% of citizens interact with public
administrations by sending compiled documents and this places us
in the last positions of the ranking of 195 European regions"
with the most efficient territory, the autonomous province of
Bolzano, ranking in 131th place and the least efficient,
Calabria, in 184th place, the study noted.
ALL RIGHTS RESERVED © Copyright ANSA
